Exchange mailbox move – Unable to open message store. hr=0x80040111, ec=-2147221231

When trying to move a mailbox from one Exchange server 2008/2010/2013 to another or from Database to another you get the error message below.  Fixing it is easy if you have used ASDIEdit before.  Basically you are going to reset the Exchange Mailbox Move Values…

Sample Error:

Data migrated:
Migration rate:
Error: MigrationTransientException: Failed to communicate with the mailbox database. –> Failed to communicate with the mailbox database. –> MapiExceptionLogonFailed: Unable to open message store. ‎(hr=0x80040111, ec=-2147221231)‎

Diagnostic context: Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=132] Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=272][latency=0] Lid: 52176 ClientVersion: 15.0.1395.10 Lid: 50032 ServerVersion: 14.3.442.0 Lid: 23226 — ROP Parse Start — Lid: 27962 ROP: ropLogon [254] Lid: 17082 ROP Error: 0x80040111 Lid: 26937 Lid: 21921 StoreEc: 0x80040111 Lid: 27962 ROP: ropExtendedError [250] Lid: 1494 —- Remote Context Beg —- Lid: 26426 ROP: ropLogon [254] Lid: 44215 Lid: 60049 StoreEc: 0x8004010F Lid: 49469 Lid: 65341 StoreEc: 0x8004010F Lid: 56125 Lid: 47933 StoreEc: 0x8004010F Lid: 32829 Lid: 49213 StoreEc: 0x8004010F Lid: 48573 Lid: 64957 StoreEc: 0x8004010F Lid: 59409 Lid: 45073 Lid: 11173 StoreEc: 0x80040111 Lid: 22970 Lid: 8620 StoreEc: 0x80040111 Lid: 1750 —- Remote Context End —- Lid: 26849 Lid: 21817 ROP Failure: 0x80040111 Lid: 26297 Lid: 16585 StoreEc: 0x80040111 Lid: 32441 Lid: 1706 StoreEc: 0x80040111 Lid: 24761 Lid: 20665 StoreEc: 0x80040111 Lid: 25785 Lid: 29881 StoreEc: 0x80040111
Report: User@domain.com Download the report for this userLast successful sync date:

Status:Queued duration:
In-progress duration:
Synced duration:
Stalled duration:

 

Resolution:

Launch ADSI.MSC

Once launch, right click on ADSI Edit on the left pane and choose “Connect to” and when the “Connection Settings” open , CLick OK which will open the default naming context.

On the left double-click on default naming context and that should start drilling down on sub items that (otherwise would have stayed hidden).  Double click on the domain.  You should see OUs structure like AD.

Find the user.  Right click and choose Properties

Under Attribute Editor click on Filter and check off option to Show only attributes that have values (this way you filter out empty fields.)

Find all msExchangeMailboxMoveXXXXXXX values and reset them to blank.  In my case I had:

msExchangeMailboxMoveFlags
msExchangeMailboxMoveStatus
msExchangeMailboxMoveTargetMDBLink

To reset them to blank, you can’t just remove the values, you should highlight the value and click Edit and then Clear.  I would write down what those values are before clearing them (I don’t believe you need them going forward but why not recording them).

Click OK then try moving that mailbox again.

0 replies

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply

Your email address will not be published.