Scan to network share SMB not working – Windows Updates

After applying one of Jan 2018 Windows updates to windows servers 2012 and could be 2008, scanning to network shares SMB fails from Network printers/copiers, the scan user gets locked out at times.

We’ve had issues with different kind of copiers like Canon iR3035, imageRUNNER 6275 and image RUNNER advance iR-ADV4235.

One full week of troubleshooting the culprit was Windows update KB4056896 that came  out in Jan 2018 and added mores security to SMB.


Uninstall Update.

Exchange server Mailboxes size report 2010 2013 2016

Exchange server Mailboxes size report 2010 2013 2016


Create a C:\Temp directory.

Obtain Mailbox Database name from the Microsoft Exchange Console and replace “Mailbox Database XXXXXXXXXXX” below with the actual name.

Using Exchange PowerShell (Run as Admin),type the following:

Get-MailboxStatistics -Database “Mailbox Database XXXXXXXXXXX” | Select DisplayName, ItemCount, TotalItemSize | Sort-Object TotalItemSize -Descending | Export-CSV C:\temp\mailBox-Size.csv


That will generate a csv report saved in c:\Temp.

Exchange 2013 Cumulative Update CU 18 Fails – Certificate

When trying to install Exchange 2013 Cumulative Update 18 or others, update terminates with the following error:

The following error was generated when “$error.Clear();
Install-ExchangeCertificate -services IIS -DomainController $RoleDomainController
if ($RoleIsDatacenter -ne $true -And $RoleIsPartnerHosted -ne $true)
Install-AuthCertificate -DomainController $RoleDomainController
” was run: “System.Security.Cryptography.CryptographicException: The certificate is expired.
at Microsoft.Exchange.Configuration.Tasks.Task.ThrowError(Exception exception, ErrorCategory errorCategory, Object target, String helpUrl)
at Microsoft.Exchange.Management.SystemConfigurationTasks.InstallExchangeCertificate.InternalProcessRecord()
at Microsoft.Exchange.Configuration.Tasks.Task.<ProcessRecord>b__b()
at Microsoft.Exchange.Configuration.Tasks.Task.InvokeRetryableFunc(String funcName, Action func, Boolean terminatePipelineIfFailed)”.


This occurs when you have an expired SSL Certificate.

Open Manage Computer Certificates (you can search for it), under Personal and under Trusted Root Certification Authorities, look for any certificate that you might have installed in the past and that has expired.  You can sort by expiration date to easily find it.  Delete that certificate.

Go back and try to install the Cumulative Update again and I will restart from the stage at which it terminated.

After done and when you open the exchange Admin Center, it might open a blank page, go to IIS and make sure the frontend and backend sites are bound to an SSL certificate


How to Allow Windows Remote Desktop remotely through command line

How to modify firewall rules remotely command line Windows 7
How to allow Remote Desktop remotely through command line

Download psexec

Extract to al temp place.

Make sure you are able to access remote computer NetBIOS name i.e \\RemoteComputerName without getting an error message

On your local computer, from command line and from the the temp directory that has psexec, type

psexec \\RemoteComputerName netsh advfirewall firewall set rule group=”remote desktop” new enable=Yes

For Windows 10

psexec \\RemoteComputerName netsh firewall set service type = remotedesktop mode = enable


Windows update will not download – stuck at 0% downloading

Windows Server 2008/2012 R2 Virtual Machine VM – Hyper-v

Windows update will not download – stuck at 0% downloading.  Every time I start windows update it won’t download the updates.  Download bar keeps on running and moving but nothing downloads and the percentage stays at 0%.

Ran into this issue several times.

Go to the Ethernet Properties inside the VM having the issues, Click on Configure (You can get to that from Device Manager as well), Under Advanced, disable:

Large Send Offload V2 (IPv4).

Run Windows updates again.

If that doesn’t work restart the Windows VM.

No need to make any changes to the Hyper-v Host.


Boot/Start Windows to Safe Mode from Command Line – Windows Server 2012 R2


How to force Windows server 2012 R2 to boot/restart/start into Safe Mode after restart:

Go to Command Line, and type:

bcdedit /set {default} safeboot minimal

Reboot Windows and it will start in Safe Mode


To change Windows to boot normal from command line while in safe mode.

Go to Command Line, and type:

bcdedit /deletevalue safeboot

Reboot Windows and it will come up in Normal mode

Cisco WAP 551 561 SSID disappearing – Stop Broadcasting

Cisco Wireless Access Points WAP551 and 561 stop broadcasting SSID intermittently, sometimes every day or two.
WAP551 is a Cisco Wireless-N Single Radio Selectable-Band Access Point

Had to troubleshoot this issue for a customer.

We noticed this happening more when WAP radio is configured in 5GHz mode
Issue was caused by a new wireless feature called MFP
Login to the Access Point, go to Wireless section –> Networks. Choose the SSID that is disappearing and Edit. Show Details.
Under MFP make sure “Not Required” is checked.

Make sure you have the latest firmware.

MFP might be available if you have “WAP versions” WPA-TKIP check.  Only Check WPA2-AES.


Error Connecting to the MKS: Error Connecting to the /bin/vmx process – Veeam, VMware

We had a VM on VMware ESX that kept locking up mysteriously once or twice a week.  The server would become inaccessible, we would have to shut it down to get it back and running.

Upon investigation, and while looking on the vCenter we noticed that error message.

“Error Connecting to the MKS: Error Connecting to the /bin/vmx process”

We were unable to login to the Windows VM to see what is happening inside.  The server was un-ping-able either.  We thought of corruption in the beginning.  But Veeam turned out to be the culprit.

We use Veeam backup and replication 8.0 in the environment.  We discovered a snapshot for that VM sitting on VMware.  Every time Veeam finished up the backup or replication  for that VM, it go through “snapshot consolidation” that would lock the server for about 15 minutes.  We removed that snapshot and the VM now is no longer locking up.

We didn’t check with Veeam on that.  We didn’t need that old snapshot either.  Removing the snapshot was all we needed to rectify the issue.

OneDrive issues users 90 day notice

Microsoft has given its users of there cloud storage service OneDrive, their 90-day notice. Microsoft is shrinking its free storage size from 15GB to 5GB in late July. That is a 67% reduction in storage size. The reduction will take effect on July 27,2016.

As part of the storage space cuts, Microsoft eliminated two paid plans that had offered 100GB for $2 per month and 200GB for $4 a month. Instead, it now offers only a 50GB Plan for only $2 a month.

If you are effected by the shrinking we recommend backing up all OneDrive data.

Shortcuts disappearing – Windows 7 desktop – Network drives

If shortcuts including network drives links are disappearing randomly from Windows 7 Desktops, here what you can do to address issue:

1)) Apply the following hotfix from Microsoft


2)) Disable “System Maintenance troubleshooter” Control Panel.  Go to Control panel

  • In control Panel (Change view to  Category).  Under System and Security, click Find and fix problems.
  • Click Change settings on the left side and change Computer Maintenance to Off.


3)) Go to the Scheduled tasks in Accessories and delete any entries related to Windows troubleshooting or clean-up.


4)) Try to rebuild the Icon Cache.

  • First, change Folders View to show hidden files – this can be found under Folder options
  • Go to %USERPROFILE%\AppData\Local
  • Find the IconCache.db file, and rename it to IconCache.db.back.  Close and restart.