I was trying to enable an Extension on a MAC, but the MAC asked to boot to Recovery, go to System Security settings and enable it from there.
The MAC was part of Jamf. I logged in to it using a username First.Last, then I needed to login to Azure/Office 365, First.Last@Domain.com and password, and when I went to System Setting/Preferences to enable an extension for Egnyte, I got a message that I would need to shut down the computer, which I did, then pressed and held power button, until I got to the recovery screen, and from there I selected Options, provided encryption recovery key for HD (can’t recall the order here), then when I went the top menu and chose the system security, and attempted to reduce security and enable Kernel extensions… I got a message saying that “Recovery is trying to change system settings. No Administrator Found”
Then another message, Biometric accessory is not connected.
The way I circumvented the issue was by shutting it down, turn it on until it got to the login screen, logged in with the user, then when I got to the Office 365 sign on screen, there was an option to Login Locally (we had a local admin user created on the MAC), I logged in with that local user, and shut down the MAC from there, pressed and held the power button like above, and I went through the above process and I was able make that change to recovery screen.
So the key here is to have been logged in as the local admin user not the Azure user when you shut the mac down, and that seemed to fix the issue.