Recover Deleted Items Outlook 2010

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Recover Deleted Items is not available/missing – Outlook 2010 – Exchange and Office 365

Scenario:

When you right-click on Deleted Items in Outlook 2010, you don’t see an option to Recover Deleted Items (the way it used to be with Office 2003/2007).

Resolutions:

To get to “Recover Deleted Items”, please click on the Folder tab on the Outlook tool bar (You should see 5 tabs; File, Home, Send/Receive, Folder and View). When you click on the Folder tab you should see a button called Recover Deleted Items.

You can also get to “Recover Deleted Items” by going to OWA or Microsoft Online Portal, right click on Deleted Items folder in the Folder list, Recover Deleted Items will be one of the options there.

If you find this article helpful, please send us a note to Mike@bostonIT.com so I can keep on adding more hands-on knowledgebase articles.

Windows Updates Fail – Error 80070216

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Windows 7 – Windows Update keeps failing with Error 80070216

Scenario:

When trying to install Windows updates on a Windows 7, it keeps failing with the error above.

Resolutions:

Machine is infected with a rootkit or a virus. Download and run Kaspersky TDSSKiller, then download and run Combofix (you can google them). These two tools will clean-up your machine. Windows Update should work after that.

If you find this article helpful, please send me a note to Mike@bostonIT.com and so I can keep on adding more hands-on knowledgebase articles.